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Is your phone line ready for 2027?

Netcom Connect

The UK’s traditional phone network is being switched off

If your home or business still relies on an analogue landline or ISDN connection, now is the time to act.

What is changing in January 2027

By January 2027, the Public Switched Telephone Network (PSTN) and ISDN services will be permanently retired, with all phone services moving to modern digital technology. Waiting until the last minute could leave you facing disruption, delays and unnecessary stress.

The good news? Upgrading is simpler than many people expect—and Netcom has been helping customers prepare for the switch since the programme was first announced.

Our specialist connectivity division, Netcom Connect, designs, installs and supports reliable digital telephony solutions including VoIP (Voice over Internet Protocol) and Digital Voice services. Whether you’re a homeowner, small business or multi-site organisation, we’ll make sure your transition is smooth, seamless and future-ready.

Why upgrade now?

Moving to digital telephony offers far more than simply replacing your existing phone line. You’ll benefit from:

  • Crystal-clear call quality
  • Greater reliability and resilience
  • Flexible calling from multiple devices and locations
  • Advanced features including call forwarding, caller management and conference calling
  • A future-proof solution built around your internet connection

Ashley Cooper from Netcom explained:

We created Netcom Connect to help customers navigate the changing world of connectivity. From broadband and Wi-Fi to digital telephony, we provide practical advice, expert installation and ongoing support, ensuring every customer has a solution they can rely on.

Ashley Cooper, Netcom

Don’t leave it until the deadline

Many consumers and businesses are still unaware of how the national switch-off will affect them. If you’re unsure whether your current phone system will continue to work after January 2027, now is the perfect time to find out. Our team can assess your existing setup, explain your options in plain English and recommend the most cost-effective solution for your home or business.

Contact Netcom Connect today for a no-obligation conversation and make sure your communications are ready for the future.