Net Communications
The Old Coach House
Northrepps Hall
Cromer, Norfolk, UK
NR27 0JW

Tel : 01603 444444
Fax : 01603 444445

Email : admin@netcom.co.uk

Frequently Asked Questions

Frequently Asked Questions ADSL Trouble Shooting I can hear noise or an echo on my telephone line. No dial tone, no ringing sound, cannot make or receive calls? ADSL modem or router will not synchronise? Password or login problems? I cannot access the internet? Speed Decreases, Low Data Throughput, Problems With Speeds On Different Websites? Connecting to the Internet Why does my computer keep asking for my password? My modem tells me it cannot find a dial tone. I receive an engaged tone. How much will it cost me to call the Internet? I keep losing connection to you? How do I make my modem redial? I have a 56K modem. Why isn't my download speed even close to 56K? Email Why is my e-mail not working? A large email has blocked my computer. Is there a limit to the number of recipients of an e-mail? My e-mail program has a mind of its own…the Incoming mail server keeps changing to a number and the username is wrong! How can I collect my mail when I am on holiday? I am trying to download my e-mail but I keep getting the same 4 messages again and again but it says there are 5. How do I edit my email signature? How do I change my incoming and outgoing mail server in Outlook/Outlook Express? FTP - File Transfer Protocol What is an FTP client? I have recently made a web site and uploaded it, but the main page will not show. Why can't I connect to some ftp servers? When I am using FTP, what does permission denied mean? Can I have mp3 files on my website? Can I stream live or real audio from my website? General Internet Terminology What is an IP Address? What is a domain name? How do I set-up a domain? What is a Cookie? I wish to bring an existing Domain to Net Communications, what do I need to do? Image Manipulation What file formats are there for use on the web? What is the difference between image size and file size? What software should I use to edit my images? Spam! What is spam? How do spammers get my email address? What are the UK laws on email marketing and mailing lists? Website Bandwidth How much bandwidth do I need? Bandwidth Saving Tips Website Stats What do the headings in my Stats mean?

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